Business Continuity Plan
Ensuring continuity of service for our clients and partners
1. Introduction
1.1 Purpose
This Business Continuity Plan (BCP) establishes Nexus Arb 's framework for maintaining essential operations during disruptive events. As a tier 2 private institutional investment firm with exposure to early-stage, secondary, and over-the-counter (OTC) markets, we recognize the importance of protecting client assets and ensuring operational continuity. This plan addresses potential disruptions ranging from localized IT outages to region-wide emergencies and outlines procedures to mitigate risks, recover critical functions, and maintain service integrity under adverse conditions.
1.2 Scope
This BCP covers all critical operations supporting our three client segments:
- Private Clients: High-net-worth individuals with concentrated positions
- Corporate Clients: Family offices and mid-market corporations
- Institutional Clients: Hedge funds, PE firms, and asset managers
The plan encompasses our Macao headquarters, our Hong Kong Backup Operations Centre (BOC), a non-operational disaster recovery facility not licensed for regulated activity, and all remote trading personnel. The BOC is designated exclusively for contingency use during operational disruptions affecting primary functions.
1.3 Key Objectives
- Limit financial losses to <1% of AUM during extended outages
- Maintain 99.5% uptime for client reporting systems
- Execute time-sensitive OTC trades within 15 minutes of market events
- Comply with AMCM regulatory requirements
- Adhere to ISO 22301 international business continuity standards
BCP Governance
This plan is reviewed annually by the Risk Committee and approved by the Board. Last stress test conducted: June 15, 2025.
2. Business Impact Analysis
2.1 Critical Business Functions
| Function | RTO | RPO | Impact if Disrupted |
|---|---|---|---|
| Trade Execution (OTC/Secondary) | 4 hours | 15 minutes | Loss of liquidity, client trust erosion |
| Client Portfolio Management | 8 hours | 1 hour | Compliance breaches, client dissatisfaction |
| Fund Operations (Early-Stage) | 24 hours | 4 hours | Delayed capital calls, legal risks |
| Compliance & Reporting | 12 hours | 1 hour | Regulatory penalties, audit failures |
| IT Infrastructure | 2 hours | Real-time | Operational paralysis |
2.2 Risk Assessment
| Risk | Likelihood | Impact | Mitigation Strategy |
|---|---|---|---|
| Cyberattack (Ransomware/Phishing) | High | Severe | Multi-factor authentication, offline backups, CrowdStrike EDR |
| Data Center Failure | Medium | High | AWS/GCP multi-region deployment, 15-minute failover |
| Key Personnel Unavailability | Medium | High | Deal team shadowing; redundancy across Singapore/Taiwan/Hong Kong for continuity |
| Market Disruption (Black Swan) | Low | Extreme | 10% cash buffer; pre-negotiated liquidity lines with counterparties |
| Natural Disaster | Medium | High | Activate Hong Kong backup operations center (BOC); remote work protocols |
3. Crisis Management & Response
3.1 Emergency Response Team
| Role | Responsibilities | Backup |
|---|---|---|
| BCP Coordinator | Oversees execution, regulator liaison | COO |
| IT Recovery Lead | System restoration, data integrity | Deputy CTO |
| Operations Head | Trade continuity, client comms | Head Trader |
| Compliance Officer | Regulatory adherence, disclosures | Deputy Compliance Lead |
3.2 Incident Response Protocol
Activation Thresholds:
- Level 1 (Minor): Single system outage (<4 hours)
- Level 2 (Major): Office inaccessible (<24 hours)
- Level 3 (Severe): Regional disaster (>24 hours)
- Detection: Automated alerts via internal monitoring systems
- Assessment: ERT convenes via secure internal VoIP within 30 minutes
- Containment: Isolate affected systems, activate backup generators
- Client Communication: Tiered outreach starting with institutional clients
- Recovery: Execute Hong Kong failover if Macao compromised
4. Recovery Strategies
4.1 IT & Data Resilience
- Primary Data Center: Equinix SG1 with 99.99% SLA
- Backup: AWS Singapore (ap-southeast-1) with 15-minute RPO
- Endpoints: Full disk encryption, remote wipe capability
- Trading Systems: Redundant Bloomberg terminals in Hong Kong
4.2 Alternate Worksites
HK Backup Trading Floor
- 10 pre-configured workstations
- Secure VPN access to all systems
- Dedicated Bloomberg/Refinitiv terminals
Remote Work Protocol
- Citrix VDI for secure access
- Hardware token 2FA required
- Encrypted internal VoIP for trader communication
4.3 Vendor Continuity
- Bloomberg: Priority support contract (4-hour response)
- Prime Brokers: Pre-negotiated backup capacity at 3 firms
- Legal Counsel: 24/7 emergency contact protocol
5. Communication Plan
5.1 Internal Stakeholders
| Audience | Channel | Frequency |
|---|---|---|
| Trading Teams | Secure internal messaging, SMS | Real-time updates |
| All Employees | Email, internal VoIP briefing | Hourly during crisis |
| Board Members | Secure portal, 1:1 calls | Within 4 hours |
5.2 External Stakeholders
| Audience | Protocol | Escalation |
|---|---|---|
| Institutional Clients | Personal calls from PMs | CIO involvement |
| Corporate Clients | Secure client portal updates | Head of Client Service |
| Regulators | AMCM template filings | Compliance Officer |
6. Testing & Maintenance
Testing Schedule
- Quarterly: Desktop walkthroughs of scenarios
- Biannual: IT failover to backup systems
- Annual: Full-scale Hong Kong office activation
Maintenance Protocols
- Contact lists updated monthly
- Vendor reviews after each test
- BCP revisions post-incident
7. Approval & Review
This document represents the official Business Continuity Plan of Nexus Arb 's last update, June 2025.
Approved by:
Raymond Wong
Chief Executive Officer
June, 2025
Next Scheduled Review:
Risk Committee
June, 2026
Appendices
Appendix A
Emergency Contact List
For access, please contact the Compliance Dept.
Appendix B
System Recovery Checklists
For access, please contact the Compliance Dept.
Appendix C
Regulatory Compliance References
For access, please contact the Compliance Dept.
BCP Document Control
| Version: | 3.2 |
| Confidentiality: | Internal Use Only |
| Distribution: | Senior Management, Risk Committee |

